Privacy Policy

1. Our Commitment to Privacy

This Privacy Policy sets out the commitment of SafeSmart Aviation (“we”, “us”, “our”) to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website and aviation-specific solution portals.

In this Privacy Policy, we, us or our refers to the entity associated with SafeSmart Access (ABN 20 024 050 645) and its specialized aviation divisions.

2. Personal Information We Collect

We only collect personal information necessary for the operation of our aviation equipment and maintenance platform business. This includes:

• Customer & Lead Information: Name, job title (e.g., Maintenance Manager, Ground Operations), airline/company name, address, telephone numbers, and email addresses.

• Transaction Information: Payment information, banking/credit card details, and purchase history related to aviation stands, platforms, or custom hangar solutions.

• Credit Information: Credit eligibility and history in connection with the opening and operation of commercial customer accounts.

• Technical Data: Information collected via our Site, such as IP addresses and cookies, to improve user experience on our specialized aviation product selectors.

3. How Information is Collected and Held

We collect personal information in written form, online via our website, or by telephone. This typically occurs when you:

• Request a quote for aviation ground support equipment (GSE).

• Download technical datasheets or 3D models.

• Apply for a commercial credit account.

• Interact with our aviation consultants at industry trade shows or site visits.

Storage and Security: Information is held primarily in secure electronic databases. We implement robust physical and electronic procedures to prevent unauthorized access, specifically protecting sensitive commercial designs and procurement data.

4. Purposes of Collection

We collect and hold your information to:

• Provide custom aviation access solutions and fulfill orders.

• Process payments and manage credit facilities.

• Communicate safety updates, technical bulletins, or maintenance requirements for your equipment.

• Conduct direct marketing regarding new aviation product launches (you may opt out at any time).

5. Disclosure to Third Parties

We may disclose personal information to:

• Logistics Providers: Specialized freight companies capable of handling oversized aviation stands and equipment.

• Credit Reporting Bodies: Specifically CreditorWatch (1300 50 13 12) for credit assessment.

• Technical Partners: External engineers or IT providers who assist in the custom design or maintenance of our digital aviation tools.

• Regulatory Bodies: Where required by law or aviation safety regulations.

6. Access and Correction

Under the Australian Privacy Principles, you have the right to access the personal information we hold about you and request corrections if the data is inaccurate or out of date. To do so, please contact our Privacy Officer at the details below.

7. Contact Details

For any questions or to lodge a complaint regarding your privacy, please contact:

Attn: Privacy Officer Email: [email protected] Website: www.safesmartaviation.com